Frequently Asked Questions

FAQ

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What is the AEON Fountain Pen, and what makes it unique?

The AEON Fountain Pen is crafted for storytellers and thinkers. It's one of just 999 pens, each shaped with care for an unmatched writing feel. The pen's design, inspired by nature's own rules of beauty, feels just right in your hand. Its special twist feature is engineered for quick use, and it comes in precious metals that match your personal style. When you choose AEON, you're not just writing, you're keeping the art of storytelling alive.

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What materials are used in crafting the AEON Fountain Pen, and where are they sourced from?

The AEON Fountain Pen boasts an 18g titanium grip, a pristine nib, and a body chiseled from the finest woods. We use wood exclusively from European and North American plantations and forests and only from sustainable sources.

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Is the AEON Fountain Pen entirely handmade?

Yes, every AEON Fountain Pen is meticulously handcrafted in Germany, ensuring that each pen is a testament to enduring beauty and precision. The Titanium is precision machined in Bavaria and the nibs are sourced from Peter Bock AG, widely regarded as one of the worlds best nib manufacturers, also based in Germany.

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How does the AEON Fountain Pen contribute to sustainability?

Every AEON Fountain Pen champions a sustainable future. With each purchase, we pledge to plant 250 trees, forging a path towards a greener tomorrow. Its a symbol and a reminder of the beauty of nature and a promise to build a future in which nature and progress not only coexist but augment each other.

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Can I customize my AEON Fountain Pen?

Absolutely! We offer complimentary engraving on both sides of the grip, allowing you to personalize your AEON with a message or name of your choice.

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What type of ink cartridges or converters does the pen use, and how is it filled with ink?

The AEON Fountain Pen is compatible with standard international ink cartridges and converters. It's designed for effortless ink filling, providing you a seamless writing experience. It ships with an ink converter, which is 100% reusable. You only need an ink bottle with your favourite ink to start writing.

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Is the nib replaceable or interchangeable?

We are devoted to ensuring the impeccable crafting of each pen. Following the close of our Kickstarter campaign on January 1, 2024, the first AEONs are projected to ship out by March 1, 2024.

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What is the warranty policy for the AEON Fountain Pen?

The AEON Fountain Pen comes with a lifetime warranty on manufacturing and material defects. We stand by our craftsmanship and promise to repair or replace your pen should any issues arise. Should you damage your nib, we will repair it for free the first time. You only need to reimburse us for shipping. If you should scratch your lacquer, we will also repair it for free the first time. After the campaign, you will have the option to become a member of the Ashera family in exchange for a small monthly fee. If you are a member, we will always repair your Ashera products for free.

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What's the expected production timeline for the pen?

We are devoted to ensuring the impeccable crafting of each pen. Following the close of our Kickstarter campaign on January 1, 2024, the first AEONs are projected to ship out by March 1, 2024.

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How many pieces of the AEON Fountain Pen will be produced, and will there be limited editions?

The AEON Fountain Pen is a limited edition with only 999 pieces crafted, each uniquely numbered, signifying its blend of artistry and fortune.

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How long can the engraved message on the pen be?

You can engrave a message up to 25 characters on each side of the grip, making it uniquely yours or a perfect gift.

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Will I receive any certification with the serial number of the pen?

Yes, with every AEON Fountain Pen, you'll receive a certificate of authenticity that includes its unique serial number, reaffirming its exclusivity. We will also engrave the serial number in the titanium ring of each pen. You’ll need to unscrew your grip from the body to see the serial number.

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What is the expected delivery time for my AEON Fountain Pen order?

Following our production timeline, most backers can expect to receive their cherished AEON Fountain Pen by May 1, 2024.

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Is international shipping available for the AEON Fountain Pen?

Absolutely! We offer international shipping, ensuring that our global community can experience the luxury of the AEON Fountain Pen.